Job openings for operation executive in ludhiana

Post - Backend Operation Executive in General Insurance

Experience - 1+ Years in General Insurance Operation

Salary - 20k to 22k

Male Candidate Only

Qualification - Any Graduate

Industry - General Insurance

Location - Ludhiana

Roles/Responsibilities:

• Responsible for managing the entire operations and service delivery of the concerned office

• Responsible for customer service and administration with achieving overall service and quality objectives including customer satisfaction scores.

• Liaises and coordinates with insurance companies for servicing related activities.

• Taking up initiatives to improve processes with respect to TATs, quality and cost.

• Supervises and coordinates activities of the operations staff at all the branch offices.

• Ensures Communication, Implementation and Compliance with the set standards and procedures with respect to different deliverables.

• Reviews various critical management reports and analysis wherever required.

• Carries out on-going review of operational processes and procedures and improvements in the same. • Responsible for delivery within stringent time and quality commitments.

Required Skillset:

• Good Communication Skills to handle internal and external stakeholders • Good in taking follow ups

• Focused over TAT & transactional level activities

• Proactive Approach with positive thinking

• Should be a graduate